How to print and pay invoices
Support portal instructions:
Invoices with an outstanding balance (including partial balances) are accessible from your client dashboard or by following the below instructions. The following steps will also allow you to view and print new and old invoices.
How to view invoices:
Step 1. Click the Invoices menu tab.
Step 2. Under the invoice ID column, click the invoice that you want to open.
The invoice contains itemized details including contact information, terms, descriptions of services and payments received.
How to make a payment online:
Step 1. Open the unpaid invoice from your client dashboard or by following the instructions above.
Step 2. Click the “Pay $xx.xx Now” button to bring up the Payment Methods dialog box. Currently the only option is PayPal, but their service accepts credit cards.
Step 3. Complete the payment process within PayPal and it should redirect you afterwards.
How to print an invoice:
Step 1. Open the invoice from your client dashboard or by following the instructions above.
Step 2. Click the “View Printable Invoice” button to view a printable version of your invoice within another window.
Step 3. Right click anywhere on the screen and select “print” from the dialog box to open the print window.
Step 4. Adjust the print settings or click “Print.”
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